How to take advantage of the Lockdown

Empty Paris after the Government declared an official lockdown.
  • TIME
  • Stages
  • Time
  • Stakeholders
  • PRODUCTIVITY
  • INTERACTIONS
  1. -Because of the Black Friday time paradox, our client had a lot of cheap time, so we decided to create yearly strategies for clients and prospects, with simulations that showed the impact of working with us; this means, a lot of hours put into it, but is a mechanism that generates: fidelity, curiosity, word of mouth and keeps relationships alive.
  2. -Post-sales are one of the most forgotten or underrated areas of the sales process, this means once your customer got the product/service and the pay for it, the relationship is over; but because the overtime, we implemented a calendar for everyone in a 500+ employees company to schedule 10 min calls with clients to understand the experience of being a client and offer them 30% off of their next transaction. This mechanism optimizes interactions that generate: empathy, learnings, customer development, and customer satisfaction, also word of mouth and keeps relationships alive.

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Founder @ inDIP and inDIP design, 4Founders & 4Women Culture, scale-up, and optimization strategist & fixer. -Startup Grind Latam Director-

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Pablo G Lascurain

Pablo G Lascurain

Founder @ inDIP and inDIP design, 4Founders & 4Women Culture, scale-up, and optimization strategist & fixer. -Startup Grind Latam Director-

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